【和Emily一起练口语】I am very unhappy with your service.

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A:Hello,Mr.Johnson.How can I help you?

您好，约翰逊先生。请问有什么可以为您效劳？

B:I have asked three times for fresh towels to be delivered to my room.

我想要几条干净的毛巾送到我房间。我都叫了三次了。

A:Nobody has brought them to you?

没有人给您送过去吗？

B:I have been waiting for almost an hour!How can I take a shower without a towel?

我已经等了差不多一个小时了。没有毛巾我怎么洗澡？

A:I am terribly sorry,Mr Johnson.

十分抱歉，约翰逊先生。

B:I am very unhappy with your service.

我对你们的服务很不满意。

A:I understand.Let's see..you are in Room 401.I will personally bring you the towels now.

我理解，我看看...您住401房间。我现在给您送过去。

B:Thanks.I appreciate that.

谢谢，我很感谢。

A:It's the least I can do.And I can give you a discount for your entire stay with us.

我是我应该做的。而且我还可以为您在我们酒店的整个入住期间打折。

B:That's very kind of you.

你太好了！

A:It's my pleasure.I will be right up with your towels.

不用客气。我马上给您送毛巾上去。