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1. Good morning, Binary systems. Derek’s speaking. How may I help you?
练习:
Good Morning / Chic Boutique/ Mary / How may I help you /
打电话句子结构:
A. Greetings+your name+I am calling because...
B. Greetings+your name+I am calling to confirm...
C. Greetings+your name+I am calling to cancel...
D. Greetings+your name+I am calling to tell you that....
2. Hello, this is Derek calling from the Post Office. I am calling to confirm my appointment with Mr. Smith.
Hello, this is Derek calling from the Post Office. I am calling to cancel the 9 o’clock meeting with Mr. Davidson.
Hello, this is Derek calling from the Post Office. I am calling to tell you that I can’t attend the Board Meeting tomorrow because I hurt my back.
3. Hello, is Mr. Bradley in today?
Hello, could I talk to Mr.Bradley, please?
Hello, can you put me through to Mr. Bradley, please?
特色短语:put me through to (sb.)
回答:
I am afraid Mr. Bradley is not available. Would you like to leave a message?
I am afraid Mr. Bradley is not available. Would you like to hold?
地道词汇:
hold-v.等待
留言句型:
I’d like to leave a message.
信息主要内容:
Would you please ask him to give me a call?
4. May I speak to someone in the Finance department please?
句子结构:
May I speak to someone in +n. ( IT department / HR department / Accounting)?
5. Could you please put me through to the finance department please?
Is it possible for me to speak to the finance manager please?
6. I am sorry, could you please repeat that?/ Would you mind spelling that out for me?
练习:
Good morning, Rosemary’s Bookshop? How may I help you?
speak to / manager?
Could I speak to the manager please?
Who is calling please?
Your name / company name
This is jack Davidson from Cambridge university press.
I am afraid the line is engaged.
leave a message
Could I leave a message?
Okay. Go ahead.
Give me a call
Would you please ask him to give me a call?
Of course, could you please let me have your number please?
give your number
Certainly. It’s 086 150 1111 0302
Thank you. I’ll make sure he gets the message.
听友470000161
找到了某宝有书卖,己发货
离群的鹿
学习了
Shan_b3
需要vip
英语听说名师Derek 回复 @Shan_b3:
難道不是免費可以👂一部分?
小尤的读书屋
老师讲的太实用了
英语听说名师Derek 回复 @小尤的读书屋:
谢谢你的支持!
听友324302824
有没有客服可以联系我的?已购买,遇到问题怎么办?
英语听说名师Derek 回复 @听友324302824:
添加xmlyvip020 给你解决。也可以在自己喜马拉雅客户端找到小助手解决
可爱的英语天才 回复 @听友324302824:
挺好的