冲突管理是有能力以理性、平衡的方式认识和处理争端。这适用于在工作中和个人生活中突然出现的冲突。
在处理冲突时，以冷静的态度面对是至关重要的。让这种情况把你变成一个急躁的人并不能解决问题。
这一系列的叙述将帮助你如何处理冲突。
Conflict management is having the ability to recognize and deal with disputes in a rational and balanced way. This applies to conflicts that crop up in business as well as those in your personal life.
When dealing with a conflict it is vital that you face this in a calm manner. Allowing the situation to turn you into a hot-headed person will not get the matter resolved.
This series of narratives will help you to deal with conflict.
