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1. Good morning, Binary systems. Derek’s speaking. How may I help you?
练习:
Good Morning / Chic Boutique/ Mary / How may I help you /
打电话句子结构:
A. Greetings+your name+I am calling because...
B. Greetings+your name+I am calling to confirm...
C. Greetings+your name+I am calling to cancel...
D. Greetings+your name+I am calling to tell you that....
2. Hello, this is Derek calling from the Post Office. I am calling to confirm my appointment with Mr. Smith.
Hello, this is Derek calling from the Post Office. I am calling to cancel the 9 o’clock meeting with Mr. Davidson.
Hello, this is Derek calling from the Post Office. I am calling to tell you that I can’t attend the Board Meeting tomorrow because I hurt my back.
3. Hello, is Mr. Bradley in today?
Hello, could I talk to Mr.Bradley, please?
Hello, can you put me through to Mr. Bradley, please?
特色短语:put me through to (sb.)
回答:
I am afraid Mr. Bradley is not available. Would you like to leave a message?
I am afraid Mr. Bradley is not available. Would you like to hold?
地道词汇:
hold-v.等待
留言句型:
I’d like to leave a message.
信息主要内容:
Would you please ask him to give me a call?
4. May I speak to someone in the Finance department please?
句子结构:
May I speak to someone in +n. ( IT department / HR department / Accounting)?
5. Could you please put me through to the finance department please?
Is it possible for me to speak to the finance manager please?
6. I am sorry, could you please repeat that?/ Would you mind spelling that out for me?
练习:
Good morning, Rosemary’s Bookshop? How may I help you?
speak to / manager?
Could I speak to the manager please?
Who is calling please?
Your name / company name
This is jack Davidson from Cambridge university press.
I am afraid the line is engaged.
leave a message
Could I leave a message?
Okay. Go ahead.
Give me a call
Would you please ask him to give me a call?
Of course, could you please let me have your number please?
give your number
Certainly. It’s 086 150 1111 0302
Thank you. I’ll make sure he gets the message.
离群的鹿
学习了
Shan_b3
需要vip
英语听说名师Derek 回复 @Shan_b3:
難道不是免費可以👂一部分?
小尤的读书屋
老师讲的太实用了
英语听说名师Derek 回复 @小尤的读书屋:
谢谢你的支持!
听友324302824
有没有客服可以联系我的?已购买,遇到问题怎么办?
英语听说名师Derek 回复 @听友324302824:
添加xmlyvip020 给你解决。也可以在自己喜马拉雅客户端找到小助手解决
可爱的英语天才 回复 @听友324302824:
挺好的
Luoluo妈
好听😊
英语听说名师Derek 回复 @Luoluo妈:
哈哈谢谢如此喜欢。那就多听吧。想来对你的英语很有帮助的!我们也推出了商务英语口语900句