![](http://imagev2.xmcdn.com/group59/M08/ED/27/wKgLeFzf1bXyVnJKAADqEoXsxPY722.jpg!strip=1&quality=7&magick=jpg&op_type=5&upload_type=cover&name=web_large&device_type=ios)
声音简介
A:Excuse me.
打扰一下...
B:Yes, sir. How may l be of service?
是的,先生,需要什么服务吗?
A:l bought a T-shirt here /yesterday, and I found a stain on it.
我昨天在这买了件T恤,在上面发现了一个污点。
B:Let's me see.l'm really sorry.Did you want to exchange this/ or get a refund?
我看下。实在抱歉,您是想换还是退货呢?
New words:
service n.服务
[ˈsɜːvɪs]
stain n. 污点,污渍
[steɪn]
exchange n.&v.交换
[ɪksˈtʃeɪndʒ]
refund v.&n. 退还,退款
[ˈriːfʌnd]
Key sentence:
1.Did you want to exchange this or get a refund?
您是想换还是退货呢?
change & exchange
change, 意为“变化,改变”
exchange,意为“交换”,二者词义不同
e.g.
We can change the world.我们能改变世界。
We shuold exchange our thoughts with each other.我们应该互相交换意见。
get a refund 退款
get 获得,得到
refund re-返回 fund基金,现金
全额退款“a full refund”
e.g.
我想要全额退款。
I'd like a full refund.
I'd like to get a full refund.
Let's read the conversation again.
Conversation:
A:Excuse me.
打扰一下...
B:Yes, sir. How may l be of service?
是的,先生,需要什么服务吗?
A:l bought a T-shirt here /yesterday, and I found a stain on it.
我昨天在这买了件T恤,在上面发现了一个污点。
B:Let's me see.l'm really sorry.Did you want to exchange this/ or get a refund?
我看下。实在抱歉,您是想换还是退货呢?
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