Apology——Unlock forgiveness
How to apologize in English：
1.apologize quickly
the longer you wait，the bigger the problem will become.(fester)
the longer you wait, the more awkward it will be to apologize
2.apologize sufficiently
3.show emotion
4.take ownership
I’m sorry you feel that way(bad)
I’m sorry I….(take ownership of the problem)
5.name the offence
I’m so sorry I called your grandma a fat pig.
6.Acknowledge the hurt
I’m so sorry I called your grandma a fat pig. I know that hurt you so much.
7.Ask for forgiveness
I’m so sorry I called your grandma a fat pig. I know that hurt you so much. Will you forgive me ?
8.Rebuild value
I’m so sorry I called your grandma a fat pig. I know that hurt you so much. Will you forgive me ? Your friendship means so much to me. I would never want to lose you.
9.Show eagerness to change
I’m so sorry I called your grandma a fat pig. I know that hurt you so much. Will you forgive me ? Your friendship means so much to me. I would never want to lose you. What can I do to fix this situation.
10.Listen
Deep Hurts
Repeat the steps until you unlock that person’s heart
It’s okey/It doesn’t matter….(别人真的原谅了么)
Don’t sound like a politician:
“I regret saying that”(cold/emotionless)
Do not miss or substitute any of the steps.
送花？--
Here yougo， honey. I love you so much.
This is going to MAKE IT WORSE sometimes.
They need an apology, not something else.
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