【商务英语】面对Boss、客户的不满，你如何在邮件里表达歉意

野生知识点：
* I'm sorry to hear that...：很抱歉得知某事

I'm sorry to hear that our services didn't meet your expectations.

得知我们的服务未能让您满意，我很抱歉。

* I would like to apologise for sth.： 对于某事，我很抱歉。

I would like to apologise for not sending the report on time.

我很抱歉未能及时将报告发送给你。

First of all I would like to apologise for not sending the report on time.

首先，我很抱歉未能及时地将报告发送给你。

* Please accept our (sincere/ sincerest) apologies for sth. 关于某事，请接受我们（诚挚/最诚挚）的歉意。

Please accept our sincerest apologies for not sending the report on time.

未能将报告及时地发送给你，请接受我们最诚挚的歉意。

* 对带来的不便表示歉意

Please accept our apologies for the inconvenience.

带来了不便，请接受我们的歉意。

Sorry for the inconvenience.

抱歉带来不便。

Please accept our apologies for any inconvenience.

带来了任何不便，请接受我们的歉意。

Sorry for any inconvenience.

抱歉带来任何不便。