海淘的一些表达

付款

1. How can I pay?

我该怎么付款？

2. What are my payment options?

付款方式有哪些？

3. What payment methods do you accept?

你们接受哪些付款方式？

送货

1. When will my order be dispatched?

请问什么时候发货？

2. How long will it take for my order to arrive?

我的订单要多久才能送到？

3. How much does it cost to ship from the UK to China?

从英国到中国的运费是多少？

4. What delivery options are there?

运送方式有哪些？

5. How do I track my order?

如何追踪我的订单？

退货和退款

1. Is it possible to get a refund?

可以退款吗？

2. How long will it take until I receive my refund?

多长时间我才能收到退款？

3. I’d like to return this product, please.

我想退货。

4. How do I return an item internationally?

请问我该怎么办理国际退货？

订单问题

1. My order was damaged when it arrived.

我收到的订单有损坏。

2. There’s an item missing from my order.

我收到的订单中少了一件。

3. I haven’t received my order.

我还没收到订单。

4. I’m having problems with the website.

我访问（购物）网站时遇到了问题。

5. I have placed my order, but I haven’t received any confirmation email.

我已经下单了，但没有收到任何确认邮件。