You will be told your whole life that you need to learn to listen, I would say that you need to learn to be the last to speak. I see it in boardrooms every day of the week, even people who consider themselves good leaders, who may actually be decent leaders, will walk into a room and say here's the problem, here's what I think, but I'm interested in your opinion, let's go around the room. It's too late.
别人会劝告你，你要一辈子的时间来学习倾听，而我要告诉你，你需要学的是做最后一个发言的人。我每天都能在会议室看到这样的场景，即便是那些自认为是好领导的人，他们或许实际上确实领导有方，但当他们一走进房间，上来就说：“我有个问题，我是这么想的，但我对你的观点也挺感兴趣的，让我们轮流来说说自己的想法。”其实，此时再鼓励大家各抒己见，已经太晚了。
The skill to hold your opinions to yourself until everyone has spoken does two things, one, it gives everybody else the feeling that they have been heard, it gives everyone else the ability to feel that they have contributed. And two, you get the benefit of hearing what everybody else has to think before you render your opinion. The skill is really to keep your opinions to yourself, if you agree with somebody don't nod YES, if you disagree with somebody don't nod NO.
要做到保留自己的意见直到最后，有两个技巧。第一，给大家一种被倾听的感觉，让他们觉得自己对这次会议有贡献。第二，在你发表意见之前，认真倾听他人的发言，你自己也会受益。这样做的诀窍在于你要把自己的观点保留到最后，即便中途你同意某个人的观点，你也不要点头，不同意他们所说的，你也不要摇头。
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