englishpod_0299pb

Daily Life ‐ Returning A Product (C0299)
A: Hi I would like to return this TV.
B: Sure, do you have the receipt?
A: Yeah here you go. Actually I also want to return this keyboard.
B: Ok, may I ask what is the reason for returning these products?
A:: The TV flickers a lot when I am watching a movie and at times the image is not very clear.
B: I see, and what about the keyboard?
A: I spilled some coffee on it and now it won’t work.
B: I am sorry sir, but we can only exchange or refund defective products, we cannot take responsibility for misuse or damages.
A: Fine! I don’t know why they make these things so delicate anyways.