请帮忙翻译一下，意思要准确。谢谢了。

本人性格比较内向， 不知都怎么说。

本人性格比较内向， 不知都怎么说。

Very sorry for the delayed reply due to my absence from my office last week. As per your question, our technician has sent you the related material for your reference concerning different kinds of main food report.Please be noted that testing the temperature of the oven needs professional test instrument. The data aquired by putting the thermometer directly in the oven is invalid. Please inform me of the order NO. of this batch of oven complained by customers.

We are very sorry that we didn't reply your mail in time since we were not in the office last week.
Regarding the question that you asked,our engineers have sent some relevant materials to you before,which includes the report of various staple food for your reference.Meanwhile,please note that the temperature for the oven should be tested by the exclusive testing instruments,instead of putting the therometers into the oven.By this way,the temperature that you got is not valid.Please advise me the order No. for these ovens that the customer complained about.