Shippers who feel they are being overcharged have the right to appeal to the federal government’s Surface Transportation Board for rate relief, but the process is expensive, time-consuming, and will work only in truly extreme cases.那些认为自己被过度收费的货运商有权向联邦政府的陆路运输局投诉并申请费用下调,但是整个过程昂贵,耗时,而且只有在真正的极端情况下才会生效。
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