剧本原文：
His name is Richard Donovan.
He's an international media lawyer.
His company have an account with us，
so we need to make sure he has everything he needs and more.
Mark him down as a VIP.
But he looks so scruffy.
Anna, when you're a millionaire,
there's no need to flash designer labels.
I suppose not.
He's having difficulty with the internet connection in his room,
so we need to sort that out ASAP.
Absolutely. I'll see to it personally, Rebecca.
I'll call down to maintenance right away.
Very good.
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