Susan三叶草 2021年10月14日上午6:32

2021-10-14 06:38:1502:24 13

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Interestingly, Herzberg asserts that compensation is a hygiene factor, not a motivator. As Owen Robbins, a successful CFO and the board member who chaired our compensation committee at CPS Technologies,once counseled me,“Compensation is a death trap.The most you can hope for (as CEO) is to be able to post a list of every employee's name and salary on the bulletin board,and hear every employee say,‘I sure wish I were paid more,but darn it,this list is fair.'Clayton, you might feel like it is easy to manage this company by giving incentives or rewards to people.But if anyone believes that he is working harder but is being paid less than another person, it would be like transplanting cancer into this company.” Compensation is a hygiene factor. You need to get it right. But all you can aspire to is that employees will not be mad at each other and the company because of compensation.
This is an important insight from Herzberg's research: if you instantly improve the hygiene factors of your job, you're not going to suddenly love it. At best, you just won't hate it anymore. The opposite of job dissatisfaction isn't job satisfaction, but rather an absence of job dissatisfaction. They're not the same thing at all.It is important to address hygiene factors such as a safe and comfortable working environment, relationship with managers and colleagues, enough money to look after your family-if you don't have these things, you'll experience dissatisfaction with your work.But these alone won't do anything to make you love your job—they will just stop you from hating it.
有趣的是，赫尔茨贝格声称薪酬是一个保健因素，而不是激励因素。正如欧文·罗宾斯(Owen Robbins)曾经建议我的那样，“薪酬是一个死亡陷阱。作为首席执行官，你最大的希望就是能够在公告栏上发布一份每个员工的姓名和工资清单，然后听到每个员工都说，‘我当然希望我能得到更多的工资，但该死的，这份清单是公平的。’克莱顿，你可能觉得通过给人奖励来管理这家公司很容易。但如果有人认为他工作更努力，但工资却比另一个人低，那就像把癌症移植到这家公司一样。"薪酬是一个保健因素。你需要把它做好。但你所能渴望的是，员工们不会因为薪酬问题而互相生生气和生公司的气。
这是赫尔茨贝格研究的一个重要发现:如果你立即改善工作的保健因素，你不会突然喜欢上它。充其量，你只是不会再讨厌它了。工作不满意的反面不是工作满意，而是没有工作就不满意。它们根本不是一回事。重要的是要解决保健因素，如安全舒适的工作环境、与经理和同事的关系、足够的钱来照顾家人——如果你没有这些东西，你会对你的工作感到不满。但是仅仅这些不会让你热爱你的工作——它们只会让你不再讨厌它。

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